Privacy Practices

We may share your PHI with doctors, nurses and other healthcare professionals who are involved in taking care of you, and they may, in turn, use that information to diagnose or treat you. our healthcare professional may also share your PHI with another health care professional to whom you have been referred for further health care. Payment

We are permitted to use your PHI or share it with others so that we may obtain payment for your health care services provided by us. For example, we may share your PHI with your insurance company in order to obtain reimbursement after we have provided services to you, or to determine whether it will cover your treatment. We may share your information with billing department, collection department or agencies, Consumer reporting agencies (credit bureaus). We might also need to inform your health insurance company about your health condition in order to obtain pre-approval for your treatment, such as admitting to hospital for surgery.

We may use your PHI or share it with others in order to conduct our business operations which include internal administration, planning, and other activities that improve the quality and cost-effectiveness of care that we deliver it to you, such as performance improvement, utilization review, internal auditing, licensing, credentialing, and educational activities. We may also use your information for training of trainees, students, employees of our practice, and other healthcare providers. We may also use your information to remind you about your appointments or let you know about treatment alternatives or other health-related services or benefits that you may be of interest to you. We may use your PHI to mail you an informative newsletter about our organization, staffing changes, new services or facilities, and other matters of general interest.

We may list your name, where you are located in our facilities, your general medical condition and your religious affiliation in our directory.

We may disclose your PHI to notify or to assist in notifying a family member, your personal representative or other people responsible for your care about your location, your general condition, or in the event of your death. If you are able and available to agree or object, we will give you an opportunity to object prior to making this notification. If you are unable or unavailable to agree or object, our healthcare professionals use their best judgment in communication with you family member and others.

The Privacy Rule permits use and disclosure of PHI, without an individual’s authorization or permission, for 12 national priority purposes, such as:
Required by law (including by statue, regulation, or court orders)

Public health authorities authorized by law to collect or receive such information for preventing or controlling disease, injury, or disability and to public health or other government authorities authorized to receive reports of child abuse and neglect.

Individuals who may have contracted or been exposed to a communicable disease when notification is authorized by law.

Employers, regarding employees, when requested by employees, for information concerning a work-related illness or injury, or workplace related medical surveillance, because such information is needed by the employer to comply with the OSHA.
Victims of Abuse, Neglect, or Domestic Violence We may disclose your PHI to appropriate government authorities regarding victims of abuse, neglect, or domestic violence.

We may disclose your PHI to health oversight agencies for purposes of legally authorized health oversight activities, such as audits and investigations necessary for oversight of the health care system and government benefit programs.

As required by law

To identify or locate a suspect, fugitive, material witness, or missing person

In response to law enforcement official’s request for information about a victim, or suspected victim of a crime

If we suspect that your death resulted from criminal conduct

If we believe that PHI is evidence of a crime that occurred on our premises Decedents

In the unfortunate event of your death we may disclose your PHI to funeral directors as needed, and or to coroners or medical examiners to identify a deceased person, determine a cause of death, or perform other functions authorized by law. Cadaveric organ, Eye, or Tissue Donation May use or disclose your PHI to facilitate the donation and transplantation of cadaveric organs, eyes, and tissue. Research

Any patient, parent or legal guardian has the right to inspect and obtain copies of their medical record that may be used to make decisions about you and your treatment for as long as we maintain this information in our records. To inspect or obtain a copy of the record, please submit your request in writing to our practice privacy officer. We may charge you a fee of $10.00 for copying, mailing, or other supplies we use to fulfill your request. The fee generally must be paid in full before or at the time we give the copies to you. We generally respond to your request within 10 days to inspect your record, 14 days for copying the record.

R & R PEDIATRICS, PLLC will not make any other use or disclose your PHI without the individual’s written consent or authorization. Such authorization may be revoked at any time. The revocation must be written to our privacy officer. Right to an accounting of disclosures

You have the right to request a six-year accounting of all disclosures of your medical record. The accounting will be provided within 60 days of the written request and a reasonable charge may be assessed for any copies after the first requested in a 12-month period. An accounting of disclosure will not include information regarding disclosures we made to you, your family members or your personal representative involved in your payment or health care, we made pursuant to your written authorization, we made for treatment, payment, or business operations, we made from the patient directory, made to public need and law enforcement authorities. Right to amend records

If you believe that the health information we have about you is incorrect or incomplete, you or your representative may ask us to amend the information. You have the right to request an amendment for as long as the information is kept in our records. Your request should be in writing to our privacy officer and also include reasons why you think we should make an amendment. ordinarily, we will respond to your request within 60 days. We may deny all or part of your request. If we deny, we will provide you a written notice that explains our reasons for doing so. If you disagree with our decision, you will have an opportunity to submit a statement explaining your disagreement, which we will include in your record. Right to request confidential communications

You have the right to request that we communicate with you about your medical matters in a more confidential way by requesting that we communicate with you by alternative means or at alternative locations. For example, you may ask that we contact your cell phone than your home or work phone. To request for confidential communications please write to our privacy officer. We will not ask you the reason for the request, and we will try to accommodate all reasonable requests. Right to request restrictions

You have the right to a paper copy of this notice of Privacy Practices upon request, even if you agreed to accept this notice electronically.

Any patient/person may file a complaint to the practice privacy officer and to the Secretary of Health and Human Services if they believe their privacy rights have been violated. To file a complaint with the practice, please contact the privacy officer at the following address and or phone number R & R PEDIATRICS, PLLC 3100 NC HIGHWAY 55, SUITE 202, NC 27519, Telephone (919) 367-9833 Fax (919) 367-9832.

It is the policy of R & R PEDIATRICS, PLLC that noretaliatory action will be made against any individual whosubmits or conveys a complaint of suspected or actual non-compliance of the privacy statement.

(919) 367-9833